Father, Husband, Son, and Brother. I am a self-proclaimed Star Wars, Marvel, and Disney Geek. I love productivity and finding ways to use my time to spend more of it with my family, visiting Disney, and playing golf.
Professionally, I help Emerging Managers develop into Extraordinary Leaders.
With over thirty years' experience in the hospitality industry, I worked in hotels and resorts from 100 rooms to 1500 rooms. Creating positive work experiences was the key to my success.
Early in my career, I learned the value of an engaging work environment. By consistently creating an easy to work, productive environment for my fellow team members, we could distinguish every customer's experience. Now help businesses develop their leaders to do the same.
After graduating from the University of Massachusetts with a Bachelor of Science in Hotel, Restaurant, and Travel Administration, I spent the early stage of my career moving around the country with Hyatt Hotels. During that period, I lived in New Jersey, New York City (2), San Francisco, CA (2); Tulsa, OK; Lake Tahoe, CA; Orange County, CA. In 2004 we finally settled down in Miami, and my wife and daughter have lived here for the past 15 years.
I now share my passion and expertise in hospitality with other industries. For the past seven years, I have been working with businesses not usually known for their customer service. With my focus on leadership and my realistic, down to earth approach, we have achieved measurable results for the businesses I worked with and for the leaders who lead them.
I enjoy bringing people together to accomplish a common goal. This passion is what makes me an engaging speaker, leader, trainer, facilitator, mentor, and coach.